Vistaprint, Lexington Massachusetts
Learning and Development Specialist 2009-Present
The primary responsibilities in this role are to lead and support strategic and tactical efforts in the design, development and deliver of learning solutions at Vistaprint (e.g. Manager Development Program, Onboarding, Orientation, Emerging Managers and Performance Management Courses).
· Conducted training needs assessments, developed and delivered training material for the different business units.
· Designed learning and development resources required to launch and maintain Vistaprint employees’ learning curriculum.
· Conducted ongoing evaluations and assessments to ensure effectiveness of learning curriculums related to employee orientation, professional development and manager development.
· Supported the design and delivery of the Vistaprint manager development program (MDP) a one year program, for 80 managers.
· Co-facilitated ongoing coaching and mentoring sessions as part of the manager development program curriculum.
· Participated in the planning and deployment process of the learning management system upgrades using SkillSoft as the e-learning platform.
· Designed a blended learning approach web based and face to face courses as part of the manager development program curriculum.
· Designed and delivered virtual and face to face performance management workshops to support the review cycles (mid-year and year-end review).
· Designed and facilitated the ongoing new hire employee orientation.
· Partnered with subject matter experts and business leaders to assess learning and performance needs providing learning and non-learning recommendations.
· Designed the e-Learning & Development monthly newsletter to promote Vistaprint learning resources for managers and employees.
· Designed and facilitated employee individual development workshops as part of the managers’ development program and other learning curriculums.
· Partnered with the knowledge management team to showcase internal learning and development offerings.
· Facilitated building teams workshops for improved team collaboration and productivity.
· Designed the needs assessment for the emerging managers program (EMDP) high potential employees.
· Partnered with human resources business partners to assess and support their business units learning needs.
· Traveled to the different Vistaprint locations to deliver training and collect internal learning and development needs.
· Manage the Learning and Development Coordinator, and a group of Graduate Learning & Development interns.
Parametric Technology Corporation (PTC) Needham, Massachusetts
Global Organization Development Specialist 2007 –2009
The primary responsibilities in this role were to implemented global management programs for corporate leaders and managers to business core competencies:
· Partnered with HR business partners to define and implement the performance management process every cycle.
· Designed and delivered career development workshop sessions across the organization using the Career Architect Development Planner from Korn/Ferry - Lomiger International solutions in alignment with PTC’s competency base strategy, job models and career path development.
· Managed PTU- Learning Management System (LMS).
· Delivered face to face and virtual workshops to help employees use PTC internal learning tools.
· Created competency based management development curricula aligned to overall business strategy.
· Established and evaluated metrics for assessing training and OD solutions.
· Provided consulting and coaching to individuals and departments to support their goal setting and development plans every year.
· Managed vendor relationships and contract negotiation for learning and development solutions.
· Conducted needs assessment analysis to determine areas to focus developmental initiatives in all divisions and regions.
· Trained the trainer in the different offices (Japan, China, Mexico, and India) to support the performance management cycles.
· Manage the learning and development coordinator.
Parametric Technology Corporation (PTC) Needham, Massachusetts
Global Learning and Development Associate 2006 –2007
· PTCU (Learning Management System) Administrator: Created and maintained web training for several organizations in the company. Increased usage of PTC employee training participation. Inputs courses, classes and online products.
· Globalized PTU usage around other regions by finding resources to localize instructions, and training descriptions for easy access to learning portal.
· Training Reporting and Marketing Manager: provided clear evidence of increased PTCU course usage by non sales PTC community.
· Partnered with OD manager to define courses that are most impactful for PTC community and package marketing material
· Maintained Learning and Development budget on track.
· Mapped PTC internal leadership competencies to each training asset available in PTCU.
Office of International Student Affairs, University of Illinois Urbana-Champaign, Illinois Student Service Associate 2002 – 2004
Champaign County Regional Planning Commission Urbana, Illinois
Project Manager Needs Assessment 2001– 2002
COATS Corporation – Colombian Division: SATEXCO Medellín, Colombia
Marketing Manager for Latin America 1998 – 2001